"A retailer put Unilever's code in error on a recall list. They quickly retracted the error, but we were concerned that there might be some residual consumer response as a result. [PROSAR information specialist] Tim's vigilance and quick actions allowed us to put the motions into place to assure our consumers and customers that our product was safe and not on any recall list. Thank you for PROSAR's ever present vigilance on our behalf."
– Natalie Kavanagh
Unilever Consumer Services
"Alberto-Culver USA, Inc. is proud to offer our customers the professional emergency response services provided by PROSAR. Also, it is a real relief to know that I no longer have to handle emergency calls at all hours of the night."
– August Fiebig, PhD
Director of Professional Services
Alberto-Culver
"We acknowledge and appreciate the high level of expertise and professionalism that the PROSAR team demonstrates, and we look forward to a long and positive working relationship."
– Sheridan Giddens
Call Center Operations Manager
Kraft Foods
"My staff and I are extremely impressed with the customer service we are receiving from PROSAR. The PROSAR Case Explorer system has made all of our lives easier. Our customers are happy to know that they have access to knowledgeable medical professionals 24/7."
– Dr. Jill A. Richardson
Associate Director Consumer Relations and Technical Services
The Hartz Mountain Corporation
"PROSAR's medical staff experts are sensitive to our customers' needs and adept at handling various issues reported by our customers. In addition, should we have any questions or concerns, our representative at PROSAR is available to us and happy to accommodate us in any way possible. I would recommend PROSAR to any company in need of an out-sourced representative for product questions, comments, complaints, or health concerns."
– Crystal Chudy
Burt's Bees Inc.
